App: SplitRace · Developer: ActiveBridge · Last updated: October 14, 2026
This page explains how to request deletion of your SplitRace account and the data
associated with it. You can delete your account yourself in the app, or ask us to delete it for you.
Option 1 — Delete it in the app (instant)
Open the SplitRace app and sign in.
Go to Profile.
Scroll to the bottom and tap Delete account.
Confirm. Your account is closed and your personal data removed from our active systems immediately;
the GPS routes of your runs follow shortly after (see below).
Option 2 — Ask us by email
If you can’t access the app, email
privacy@splitrace.app from the address on your account and
ask us to delete it. We will verify the request and delete your account as described below.
What is deleted
When your account is deleted, we remove from our active systems:
Your account and profile (email, name or club name, gender, country, city, avatar), and every way
of signing in to it.
The precise GPS routes of your runs — removed shortly after the deletion, except a route kept
for fair-play review or its audit, for security, or to meet a legal obligation (see “What is
retained” below).
Your push-notification tokens, your notifications, your club memberships and your city-tournament
badges.
Tournaments you created that never ran (drafts, and ones pending review, rejected or not yet
started). Segments you created that no running or finished tournament uses are taken out of the
public catalog.
What stays, anonymized
Tournaments are shared: your results are part of other runners’ standings, and removing them
would rewrite everyone else’s rankings. So your results in tournaments that took place —
segment results, leaderboard positions, tournament participation, and the run records behind them
(time and distance, without the GPS route) — stay, anonymized: they no longer carry your name or
profile and are shown as “Deleted user”. Tournaments you created that are running or
finished, and the segments they use, stay in the same way.
What is retained, and for how long
Precise GPS routes are kept only temporarily even while your account is active: a
run’s raw route is deleted automatically once your related tournaments have ended (and at least
7 days after the run). A permanent city tournament never ends, so for it the route is kept for
at least one year after the run. A route may be kept longer while another tournament can still
count the run, or where it is needed for fair-play (anti-cheat) review and its audit — an open
report or appeal, a recently closed case, or a run voided by a decision — for security, or to
meet a legal obligation.
Backups. Residual copies of deleted data may persist in encrypted backups for a
limited period before being overwritten on the normal backup-rotation schedule.
We may retain a minimal record where required to comply with legal obligations or to prevent abuse;
such records do not include your raw GPS tracks.
Deleting your account is permanent and cannot be undone. If you only want to stop location tracking,
you can instead revoke the location permission in your device settings without deleting your account.